Privacy Policy
Frequently asked questions
Here are some common questions about our company.
Our company specializes in consulting, product development, and customer support. We tailor our services to fit the unique needs of businesses across various sectors, helping them grow and succeed in a competitive market.
You can reach our customer support team by emailing info@boimg.net, calling +1 (954) 676-4414, or using the live chat on our website. Our dedicated team is available Monday to Friday, EST Zone, 9am to 5pm, to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
1. Introduction
BlackOak International Management Group, Inc. ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including your consent to receive SMS text messages related to our consulting services, project communications, and operational updates.
2. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Company/organization name
- Project-related information
- Communication preferences
- Any other information you provide via forms, email, SMS, or during business interactions
3. How We Use Your Information
We use your personal information to:
- Provide consulting and project-related services
- Facilitate coordination and delivery of project milestones
- Notify you of account-related activity or project updates
- Send meeting reminders, service notifications, and client portal access updates
- Respond to inquiries and provide support
- Comply with legal obligations
4. SMS Communication and Consent
By providing your mobile phone number, you consent to receive SMS messages from BlackOak International Management Group, Inc. These messages may include:
- Project milestone updates
- Meeting confirmations or reminders
- File and document delivery alerts
- Onsite arrival notifications
- Urgent coordination messages between our team and your business
You may opt out at any time by replying “STOP” to any SMS message. To request help, reply “HELP” or contact us at proj@blackoakintl.com or +1 (954) 676-4414.
SMS consent is not shared with third parties or affiliates for marketing purposes.
5. Sharing Your Information
We do not sell, rent, or share your personal or SMS-related information with third parties or affiliates for marketing. We only disclose your information to:
- Internal employees or consultants as necessary to provide our services
- Subconsultants involved directly with your project (under strict confidentiality)
- Legal authorities, if required by law
6. Data Security
We implement reasonable and industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.
7. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of SMS or email communication at any time
- Request information about how your data is used
To make a request, contact us at privacy@boimg.net.
8. Policy Updates
We reserve the right to update this Privacy Policy. All updates will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have questions about this policy or your personal information, contact:
BlackOak International Management Group, Inc.
Phone: +1 (954) 676-4414
Website: https://www.boimg.net
SMS Terms & Conditions
By opting into SMS messages from BlackOak International Management Group, Inc., you agree to receive text messages related to:
- Appointment and meeting scheduling
- Project milestone updates
- Onsite coordination and logistics
- Service notifications
- Collaboration and document delivery alerts
Message Frequency
Message frequency will vary based on the nature of the project and your level of engagement.
Message & Data Rates
Standard message and data rates may apply based on your mobile plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying “STOP.” You will receive a final confirmation message and will no longer receive texts from us.
Help Instructions
Reply “HELP” to any message or contact us at:
- Email: proj@blackoakintl.com
- Phone: +1 (954) 676-4414
- Website: https://www.boimg.net
Privacy and Security
We respect your privacy. Your SMS consent and personal data will not be shared with third parties or affiliates for marketing purposes. For full details, please visit our Privacy Policy at https://www.boimg.net/privacy.